Answers first. If yours is not here, the form at the bottom reaches a person, not a phone menu.
Common questions
How quickly can you start?▾
Most jobs start within five working days. Emergencies we take the same day where we can.
Do you charge for a quote?▾
No. We quote on site, in writing, and the price we give is the price you pay.
Are you insured?▾
Yes – public liability to £5m, and we will send the certificate before we start.
Account and billing
Do you charge for a quote?
No. A quote is free and we will put it in writing before any work starts.
How far do you travel?
Anywhere within thirty miles as standard, and further for larger jobs.
Are you insured?
Yes, to $5m public liability. The certificate is on request and we bring it to surveys.
What if it rains?
We will call the day before and move it. You will not be charged for a postponed visit.
Ask us directly
We read every inquiry ourselves and reply within one working day.
- A written quote, not a ballpark
- A named person, not a call center
- No charge for the visit
Your details go to us and nobody else. We never sell them on.