Service plans
Stop paying for emergencies you could have prevented
One visit every autumn, a written condition report, and first call on the diary when something does go wrong. Kestrel Court went from thirty-eight callouts a year to four.
- No callout fee on a plan
- Cancel with a month notice
- Ten-year workmanship guarantee
Six weeks, two evenings a week, and a finished piece of work at the end of it. No prior experience assumed.
Key takeaways
- Get three written quotes, and make sure all three price the same scope.
- A deposit over 30% is a warning sign, not a normal term.
- Ask who is actually doing the work – not who is selling it.
What you will need
Worth doing before you call anybody out, and it costs nothing.
About 20 minutes
Turn the heating off
Let the system cool completely, or you will be bled on by very hot water.
Find the valve
Top corner of the radiator, a small square socket facing sideways.
Open it a quarter turn
Hold a cloth under it. You will hear air. Stop when water arrives.
Check the pressure
Bleeding drops it. Top the boiler back up to the mark on the gauge.
Which course is yours
What matters
Us
Typical
| What matters | Us | Typical |
|---|---|---|
| Written fixed quote | Always | Sometimes |
| Callout fee | None | $60 – $90 |
| Guarantee | 12 months | 3 months |
| Subcontracted | No | Usually |
Based on the four quotes our customers most often show us. Checked October 2026.
From last term
Elena Marsh, homeowner, Torrance
They found a leak two other companies had missed, fixed it the same week, and the invoice matched the quote to the dollar. I have already sent my sister to them.
Elena Marsh, homeowner, Torrance
Full roof survey
★ 4.5 / 5
A drone survey, a written report with photographs, and a costed schedule of anything that needs doing.
$149 $199
Booked within 5 working days. Fee deducted from any work that follows.