Design Wave Two

1. FAQ Accordion

FAQ Accordionfaq-accordion
Frequently asked

Questions we get asked every week

How quickly can you start?▾

Most jobs start within five working days. Emergencies we take the same day where we can.

Do you charge for a quote?▾

No. We quote on site, in writing, and the price we give is the price you pay.

Are you insured?▾

Yes – public liability to £5m, and we will send the certificate before we start.

2. How-to Steps

How-to Stepshow-to-steps
How it works

Three steps from enquiry to done

No surprises, no chasing. Here is exactly how a job runs.

  1. Tell us what you need

    A phone call or the form below. Five minutes is usually enough.

  2. We quote in writing

    On site within two days, with a fixed price and a start date.

  3. We do the work

    Same crew start to finish, and we clean up before we leave.

3. Timeline

Timelinetimeline
Milestones

How we got here

  1. 2014

    Two of us and a van

    Started out doing bathroom fits for one builder in Torrance.

  2. 2019

    First workshop

    Moved off the driveway and took on three apprentices.

  3. 2024

    Twelve staff

    Now covering the whole South Bay, still with no salespeople.

4. Author Bio

Author Bioauthor-bio

5. Pull Quote

Pull Quotepull-quote
The cheapest quote is almost always the one that leaves something out – and the thing left out is almost always the waste pipe.
Dana Whitfield

6. Key Takeaways

Key Takeawayskey-takeaways

7. Contents Panel

Contents Panelcontents-panel

8. Service Menu

Service Menuservice-menu

What we do, and what it costs

Guide prices for the work we are asked for most. Everything is quoted before we start.

Boiler servicefrom $89Full service, safety check and certificate. About an hour.
Bathroom fitfrom $2,400Strip out, first fix, tiling and second fix. Five to eight days.
Emergency callout$120 + partsWithin four hours, any day of the year.

Prices exclude materials and VAT. Evening and weekend work is charged at 1.5x.

9. Hours and Address

Hours and Addresshours-address

Opening hours

Monday to Friday
8am – 6pm
Saturday
9am – 1pm
Sunday
Closed

Closed bank holidays. Emergency line runs 24 hours.

Where to find us

418 Cravens Avenue Torrance, CA 90501

(310) 555 0134Get directions

10. Emergency Call Strip

Emergency Call Stripemergency-strip
24 hour calloutBurst pipe? We answer the phone.Every day, including bank holidays
(310) 555 0134Request a callback

11. Enquiry Form

Enquiry Formenquiry-form

Tell us what you need

We read every enquiry ourselves and reply within one working day.

  • A written quote, not a ballpark
  • A named person, not a call center
  • No charge for the visit

Your details go to us and nobody else. We never sell them on.

12. Coverage Areas

Coverage Areascoverage-areas

Where we work

No callout charge anywhere on this list.

  • Torrance
  • Redondo Beach
  • Manhattan Beach
  • Gardena
  • Lomita
  • Palos Verdes

Not on the list? Ask – we often travel further for a full day of work.

13. Team Roster

Team Rosterteam-roster

The people you will deal with

No subcontractors. Everyone here is on our books.

Portrait

Dana Whitfield

Founder

Quotes every job and still fits kitchens two days a week.

Email Dana
Portrait

Marcus Bell

Lead fitter

Nineteen years on the tools. Runs the bathroom crew.

Email Marcus
Portrait

Priya Raman

Office

Books the work and chases the parts nobody else will.

Email Priya

14. Trust Bar

Trust Bartrust-bar
Fixed pricesQuoted in writing, before we start
Insured to $5mCertificate sent on request
12 month guaranteeOn every job, parts and labour
No callout feeAnywhere in the South Bay

15. Logo Strip

Logo Striplogo-strip
Worked with

16. Stat Band

Stat Bandstat-band

The numbers behind the work

1,240Jobs completed
19Years trading
4.9Average rating
0Subcontractors

17. Offer Box

Offer Boxoffer-box
Limited time

$50 off your first service

New customers only, on any boiler or heating service booked before the end of the month.

Use codeFIRST50
Book a serviceOne per household. Cannot be combined with other offers. Excludes emergency callouts.

18. Newsletter Band

Newsletter Bandnewsletter-band

Get the maintenance reminders

One email a season: what to check, what it costs, and what to leave alone. No sales.

Unsubscribe in one click, any time.

19. Download Card

Download Carddownload-card

Bathroom fit-out checklist

The twelve things to agree with any fitter before they lift a floorboard.

PDF · 480 KB · 4 pages
Download the checklist

20. Feature Zig-zag

Feature Zig-zagfeature-zigzag

What you actually get

Three things that make a job go right, and what they look like in practice.

Feature illustration
Before

A quote that lists everything

Line by line, including the parts other quotes leave out. If it is not on the sheet, we have not priced it – and we say so.

How we quote
Feature illustration
During

The same crew every day

You get names and numbers on day one. Nobody new turns up halfway through wondering where the stopcock is.

Meet the crew
Feature illustration
After

A guarantee you can use

Twelve months, parts and labour, and a phone number that reaches a person rather than a form.

Read the guarantee

21. Spec Table

Spec Tablespec-table

The numbers

Measured on the standard 900mm unit, October 2026.

Weight
1.2 kg
Dimensions
900 × 600 × 45 mm
Material
Brushed 304 stainless
Warranty
10 years, parts and labour

Figures are measured, not quoted from the manufacturer.

22. Tick Comparison

Tick Comparisontick-comparison

How we compare

What mattersUsTypical
Written fixed quoteAlwaysSometimes
Callout feeNone$60 – $90
Guarantee12 months3 months
SubcontractedNoUsually

Based on the four quotes our customers most often show us. Checked October 2026.

23. Scorecard

Scorecardscorecard
Our verdict

Tradeline 900 mixer tap

4.0/5Rated 4.0 out of 5

Solid brass where it matters and a cartridge you can actually buy in five years. The finish marks more easily than the price suggests.

Build quality
Rated 4.5 out of 54.5
Brass body, no plastic in the valve
Finish
Rated 3.0 out of 53.0
Shows water marks within a week
Parts availability
Rated 4.5 out of 54.5
Standard 35mm cartridge
Value
Rated 4.0 out of 54.0
Fair at the price, not cheap

24. Pros and Cons Box

Pros and Cons Boxpros-cons-box

The short version

What works

  • Brass body, not plated zinc
  • Cartridge is a standard size
  • Ten year warranty, honoured

What does not

  • Marks easily around the spout
  • No flow restrictor supplied

Worth it if you are keeping the house. If you are selling within a year, fit the cheaper one.

25. Latest Posts Grid

Latest Posts Gridlatest-posts-grid

Latest posts

See all posts
Content, contact and site furniture10 Sep 2026

Content, Contact and Site Furniture

Content, Contact and Site Furniture – every design in this part of the catalog, with the content each was authored with. FAQ and on-page navigation 88. FAQ Accordion faq-accordion 89. FAQ Columns faq-columns 90. FAQ Inline faq-inline 91. Answer List answer-list 92. Contents Panel contents-panel 93. Breadcrumbs breadcrumbs Local and contact 94. Contact Details contact-details […]

Proof, testimonials and how-to10 Sep 2026

Proof, Testimonials and How-to

Proof, Testimonials and How-to – every design in this part of the catalog, with the content each was authored with. Proof and trust 68. Proof Band proof-band 69. Stat Band stat-band 70. Stat Cards stat-cards 71. Trust Bar trust-bar 72. Logo Strip logo-strip 73. Logo Marquee logo-marquee 74. Statement Claim statement-claim 75. Statement Figure statement-figure […]

Pricing and calls to action10 Sep 2026

Pricing and Calls to Action

Pricing and Calls to Action – every design in this part of the catalog, with the content each was authored with. Pricing and offers 48. Pricing Tiers pricing-tiers 49. Plan Switch plan-switch 50. Rate Card rate-card 51. Service Menu service-menu 52. Offer Box offer-box 53. Offer Card offer-card 54. Offer Grid offer-grid 55. Offer Strip […]

26. More From This Category

More From This Categorycategory-list

27. Event Card

Event Cardevent-card
Mar142027
Workshop

Winter-proofing your heating system

7pm – 9pmTorrance Community HallFree

A practical evening on what to check before the cold comes, and which jobs are worth paying someone else to do.

Book a place

28. Job Vacancy

Job Vacancyjob-vacancy

Bathroom fitter

Installations
New
Torrance, on siteFull time$52,000 – $61,000

You would run your own bathroom fits start to finish, with an apprentice and no salesperson between you and the customer.

  • Five years fitting bathrooms, domestic or commercial
  • Full driving license
  • Happy to explain your work to the person paying for it
Closes 30 AprilApply for this job

29. Case Study Snapshot

Case Study Snapshotcase-study-snapshot
Case study

Kestrel Court, 24 flats

38%cut in reported heating faults

The problem

Twenty-four flats on one ageing system, with a different contractor called out every month and no service history anywhere.

What we did

One survey, one schedule, and a single service round every autumn instead of twenty-four separate callouts.

The result

Faults down 38% in the first year, and the managing agent now has a record they can show residents.

Read the full case study