Proof, Testimonials and How-to – every design in this part of the catalog, with the content each was authored with.
Proof and trust
68. Proof Band proof-band
69. Stat Band stat-band
70. Stat Cards stat-cards
How it adds up
Money not spent on emergency callouts that a service round would have caught.
The van carries the parts for the twenty faults we see most.
Six years, and we would like to keep it that way.
71. Trust Bar trust-bar
72. Logo Strip logo-strip
73. Logo Marquee logo-marquee
74. Statement Claim statement-claim
If we quote it, that is what you pay. If we find something else up there, you hear about it before we touch it and you decide.
In writing, on every job, since 2014.75. Statement Figure statement-figure
roofs surveyed, repaired or replaced since 2014
From our own job records, to MarchTestimonials and quotes
76. Testimonial testimonial
Testimonial
Accelerate Patterns
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77. Quote Cycle quote-cycle
They found the leak in twenty minutes, showed me the photographs, and the price they quoted was the price I paid.
Two other firms told me the whole roof had to come off. These are the people who proved it did not.
They turned up in the rain on a Sunday, tarped it, and would not take anything for it until the real repair.
The report had sixty photographs in it. I have never had a trade explain their own work that clearly.
78. Quote with Portrait quote-portrait
They found the leak in twenty minutes, showed me the photographs, and the price they quoted was the price I paid.
79. Pull Quote pull-quote
The cheapest quote is almost always the one that leaves something out – and the thing left out is almost always the waste pipe.
80. Statement Quote statement-quote
They found a problem the last surveyor missed, and then talked me out of the new roof he wanted to sell me.
81. Statement Over Image statement-over-image
Twelve years, four hundred roofs, and we have never once sent an invoice that did not match the quote.Alan Frost, Kestrel Court
How-to and process
82. How-to Steps how-to-steps
Three steps from enquiry to done
No surprises, no chasing. Here is exactly how a job runs.
Tell us what you need
A phone call or the form below. Five minutes is usually enough.
We quote in writing
On site within two days, with a fixed price and a start date.
We do the work
Same crew start to finish, and we clean up before we leave.
83. How It Works howto-cards
How it works
Three steps from a phone call to a finished job.
Tell us what happened
A phone call or a photograph is usually enough to know what we are coming to.
We survey and quote
A fixed price, in writing, with photographs of anything we found.
We do the work
On the day agreed, at the price quoted, and we clear up after ourselves.
84. How-to Checklist howto-checklist
Before we arrive
About 10 minutes- Move cars off the driveway so the van can get close.3 min
- Unlock any side gate we will need to reach the back.2 min
- Shut cats and dogs indoors for the morning.1 min
- Clear the loft hatch if the survey includes the roof space.3 min
- Have your last survey or guarantee to hand, if you have one.1 min
85. Setup Guide setup-guide
How to bleed a radiator
Worth doing before you call anybody out, and it costs nothing.
About 20 minutesTurn the heating off
Let the system cool completely, or you will be bled on by very hot water.
Find the valve
Top corner of the radiator, a small square socket facing sideways.
Open it a quarter turn
Hold a cloth under it. You will hear air. Stop when water arrives.
Check the pressure
Bleeding drops it. Top the boiler back up to the mark on the gauge.
86. Timeline timeline
How we got here
- 2014
Two of us and a van
Started out doing bathroom fits for one builder in Torrance.
- 2019
First workshop
Moved off the driveway and took on three apprentices.
- 2024
Twelve staff
Now covering the whole South Bay, still with no salespeople.