Case study
Kestrel Court, 24 flats
38%cut in reported heating faults
The problem
Twenty-four flats on one ageing system, with a different contractor called out every month and no service history anywhere.
What we did
One survey, one schedule, and a single service round every autumn instead of twenty-four separate callouts.
The result
Faults down 38% in the first year, and the managing agent now has a record they can show residents.